We offer a 14-day return policy, allowing you to request a return within 14 days of receiving your item.
Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
It is in the same condition as when you received it.
It is unworn, unused, and includes all tags.
It is in its original packaging.
You provide the receipt or proof of purchase.
To initiate a return, please contact us at info@greenfieldgolf.ca. Once your return request is approved, we’ll provide you with a return shipping label and detailed instructions on where and how to send your package. Items sent back without prior approval will not be accepted.
For any questions regarding returns, feel free to reach out to us at info@greenfieldgolf.ca.
Damages and Issues
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess the issue and provide a solution.
Exceptions / Non-Returnable Items
Some items cannot be returned, including:
Perishable goods (e.g., food, flowers, plants)
Custom or personalized products
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases
Additionally, we cannot accept returns on sale items or gift cards. If you have concerns about a specific item, don’t hesitate to contact us.
Exchanges
To exchange an item, the quickest method is to initiate a return for the unwanted item. Once the return is approved, place a separate order for the new item.
Refunds
Once we receive and inspect your return, we will notify you about the refund status. If approved, the refund will be processed automatically to your original payment method. Please note:
Refund processing times may vary depending on your bank or credit card company.
Shipping charges are non-refundable.
If you have further questions, we’re here to help at info@greenfieldgolf.ca.
